dt77 Privacy Policy
Your personal information is completely safe with us. This document describes in detail how we collect, use, and protect your data.
Introduction and Scope
dt77 ("we", "our", "platform") operates a safe and reliable online betting and gaming service for players in Bangladesh. This privacy policy applies to the dt77 website and all associated services.
This policy describes what personal information we collect when you use dt77's services, how that information is used, who it may be shared with, and what steps we take to protect your data. By using our services, you are considered to have given your consent to the terms of this privacy policy.
This policy applies only to individuals aged 21 or older who are located in Bangladesh. We do not knowingly collect or store information from any minor.
What Information We Collect
Information You Provide Directly
When you register or log in to dt77, you provide us with the following information directly:
- Full name and date of birth
- Mobile number and email address
- Bank account or mobile banking number (bKash, Nagad, Rocket, Upay)
- National ID card or passport details (for verification purposes)
- Your chosen username and password
- Your preferred language and communication method
Automatically Collected Information
When you use our platform, certain information is automatically collected for technical reasons:
- IP address and device information
- Browser type and operating system
- Login date, time, and session details
- Gameplay history, bet amounts, and transaction records
- Information collected through cookies and similar tracking technologies
- Referral source and navigation patterns
Purpose of Using Your Information
dt77 uses your personal information for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating, verifying, and maintaining your account, and ensuring secure login. |
| Service Delivery | Processing betting, gaming, deposit, and withdrawal transactions; completing payments via bKash, Nagad, Rocket, Upay, and bank transfer. |
| Identity Verification | Preventing fraud, verifying age (21+), and complying with Anti-Money Laundering (AML) regulations. |
| Customer Support | Resolving your issues via live chat or email. |
| Security and Protection | Detecting and preventing unauthorized access, fraudulent activity, and misuse of the platform. |
| Communications | Sending account notifications, transaction confirmations, and policy update alerts. |
| Responsible Gaming | Analyzing gameplay patterns to identify problematic gaming behavior and provide necessary support. |
| Service Improvement | Analyzing user experience to improve platform performance and service quality. |
Information Sharing and Disclosure
dt77 does not sell your personal information to any third party. However, information may be shared in a limited manner in certain circumstances:
- Payment Processors: Necessary information is exchanged with bKash, Nagad, Rocket, Upay, or banks to complete your transactions.
- Technology Service Providers: Contracted companies providing server hosting, data storage, and cybersecurity services.
- Legal Obligations: We may be legally required to disclose information due to court orders, requests from investigative authorities, or applicable legal obligations.
- Fraud Prevention: When required to protect our platform or other users.
- Business Transfers: In the event of a company merger or acquisition, the new entity will be bound to follow this policy.
All third parties are bound by confidentiality agreements with dt77 and may use information only for specified purposes.
Cookies and Tracking Technologies
dt77 uses cookies and similar technologies that are stored on your browser or device. These are essential for the functionality and security of our services.
Essential Cookies
Required to maintain login sessions and security. These cannot be disabled.
Functional Cookies
Used to remember your preferences, language, and settings.
Analytics Cookies
Help improve services by analyzing user behavior.
Security Cookies
Used to detect and prevent fraudulent activity.
You can manage cookies through your browser settings. However, disabling certain essential cookies may affect the functionality of the service.
Data Security Measures
dt77 takes industry-standard technical and organizational measures to protect your personal information. Our security framework consists of the following elements:
- SSL Encryption: All data exchanged between your browser and our servers is protected by SSL/TLS encryption.
- Data Encryption: Sensitive information such as passwords and payment details is stored in encrypted form.
- Two-Factor Authentication: An additional layer of verification when accessing your account.
- Access Controls: Only authorized staff can access data, and only to the extent necessary.
- Regular Security Audits: Regular security audits are conducted on our systems.
- Firewall and Intrusion Detection: Advanced technology is used to prevent external attacks and unauthorized access.
While we are committed to ensuring the highest level of security, no transmission of information over the internet can be guaranteed to be 100% secure. We therefore ask that you also keep your password confidential and notify us if you notice any suspicious activity.
Data Retention Period
dt77 retains your information for as long as necessary or legally required. The retention period depends on the type of information:
- Account Information: For as long as the account is active and for the legally required period after it is closed.
- Transaction Records: Retained for the period specified under financial regulatory requirements.
- Communication Records: For as long as necessary to manage customer support activities.
- Log Files: For a limited period for security and technical purposes.
After the defined period, your information is securely deleted or anonymized.
Your Rights and Choices
dt77 respects your right to protect your information. You have the following rights:
- Access: The right to know what information we hold about you and to receive a copy of it.
- Correction: The right to correct any inaccuracies or incomplete information in your data.
- Deletion Request: The right to request deletion of your information in certain circumstances, though this may not be fully possible where legal obligations apply.
- Objection to Processing: The right to object to the use of your information for specific purposes.
- Unsubscribe from Marketing: The right to withdraw from promotional communications.
- Data Portability: The right to receive your information in a structured, machine-readable format.
To exercise these rights, please contact us. We generally aim to respond to your request within 30 business days.
Protection of Minors
dt77's services are for individuals aged 21 or older only. We do not knowingly collect or process personal information from any minor.
We follow an age verification process at the time of registration. If we become aware that a minor is using our platform, we will immediately close that account and delete the information.
If you believe a minor is using our services, please contact our support team.
Third-Party Services
The dt77 platform may include services from game software providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, PG Soft, and JILI. These third-party service providers are governed by their own privacy policies.
For payment-related transactions, the terms and conditions and privacy policies of bKash, Nagad, Rocket, and Upay apply. We recommend that you read the policies of these providers.
dt77 is not responsible for the data handling practices of third parties. However, we only work with trusted and established technology partners.
Policy Changes and Updates
dt77 may update this privacy policy from time to time. If there are significant changes to the policy, we will notify you in the following ways:
- A notification will be sent to your registered email address.
- A notification will be displayed when you log in to the platform.
- The "Last Updated" date on this page will change.
Continued use of our services after any changes will be considered as your agreement to the updated policy. We recommend that you visit this page regularly.
Contact Us
If you have any questions about this privacy policy, wish to exercise your data protection rights, or have any concerns, please contact us. Our team is available seven days a week, 24 hours a day, in Bangladesh Standard Time (BST, UTC+6).
Our target response time for privacy-related complaints or requests is 30 business days. For urgent security issues, we respond as quickly as possible.
We accept all communications in Bengali and reply in Bengali.
Privacy Support Team
24/7 Live Chat in Bengali
Response Target: 30 Business Days
dt77.lat
Related Documents
Visit the pages below to learn about our complete legal framework:
- Terms and Conditions — Detailed terms for using our services
- Responsible Gaming — Safe gaming guidelines
- About Us — Detailed information about dt77
- FAQ — Common questions and answers